Shpry

Privacy Policy

Introduction

Shpry ('we', 'us', 'our') is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use shopshpry.com. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What Data We Collect

We collect the following personal data when you place an order or contact us:

  • Name and delivery address
  • Email address
  • Phone number (if provided)
  • Payment information (processed securely by our payment provider — we do not store card details)
  • Order history and preferences
  • Device and browsing data (via cookies)

How We Use Your Data

We use your personal data to:

  • Process and fulfil your orders
  • Send order confirmations and tracking updates
  • Respond to customer service enquiries
  • Improve our website and services
  • Send marketing emails (only with your consent)
  • Comply with legal obligations

Legal Basis for Processing

We process your data on the following legal bases: contract performance (order fulfilment), legitimate interests (fraud prevention, analytics), consent (marketing emails), and legal obligation (accounting, tax).

Data Sharing

We share your data with trusted third parties only where necessary:

  • Fulfilment and logistics partners (to deliver your order)
  • Payment processors (Shopify Payments, Stripe, PayPal)
  • Analytics providers (Google Analytics)
  • Marketing platforms (Meta, Google — only with your consent)

We do not sell your personal data to third parties.

Cookies

We use cookies to improve your browsing experience, analyse site traffic, and enable personalised advertising. You can manage your cookie preferences via our cookie banner or your browser settings.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described above, or as required by law (typically 6 years for financial records).

Your Rights (UK GDPR)

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request erasure of your data ('right to be forgotten')
  • Object to or restrict processing
  • Data portability
  • Withdraw consent at any time

To exercise any of these rights, email us at support@shopshpry.com.

Complaints

If you have concerns about our data practices, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Contact Us

Data Controller: Shpry
Email: support@shopshpry.com
Website: shopshpry.com

Last Updated

June 2026