Frequently Asked Questions

The Product

How long until I notice results?

Most people report improved sleep quality within 7–14 days. Muscle recovery improvements are typically felt within the first week. Cognitive benefits from Mg-Threonate develop over 4–6 weeks as cerebrospinal magnesium levels build. Full systemic deficiency correction takes 60–90 days of consistent supplementation.

How do I take it?

Take 3 capsules daily. For sleep: take all 3 capsules 30–60 minutes before bed. For energy and athletic performance: split the dose — 1 capsule with breakfast, 2 capsules at night. Both protocols are effective; choose based on your primary goal.

Can I take fewer than 3 capsules?

Yes, but it reduces efficacy. Three capsules is the full therapeutic dose delivering 1,000mg across all 8 forms. You can begin with 1–2 capsules, which extends your supply but reduces the dose of forms like Mg-Threonate — which requires higher concentrations to cross the blood-brain barrier.

Is it safe for long-term daily use?

Yes. Magnesium is an essential mineral — not a stimulant or hormone. At 1,000mg from mixed forms, absorption is self-regulating: your gut limits uptake and your kidneys efficiently excrete excess. Safe for long-term use. If you have kidney disease or take prescription medication, consult your GP before starting.

Will this interact with my medication?

Magnesium can reduce absorption of some antibiotics and bisphosphonates if taken simultaneously — space doses by 2 hours. It may enhance effects of calcium channel blockers and some blood pressure medications. Speak with your GP before adding any supplement if you are on prescribed medication.

What's the difference between this and regular magnesium citrate?

Magnesium citrate addresses 1–2 of magnesium's physiological roles. Magnesium Complex 8-in-1 addresses 8 distinct pathways: sleep (glycinate), energy (malate), cognition (threonate), heart health (taurate), bone density (oxide), pH balance (carbonate), rapid absorption (chloride), and broad bioavailability (citrate). It is a complete protocol, not a single-pathway supplement.

Is this suitable for vegetarians and vegans?

Yes. The capsule shell is plant-based (HPMC). All 8 magnesium compounds are synthesised without animal-derived ingredients.

Orders & Delivery

How long does delivery take?

UK orders are dispatched within 1 business day and typically arrive within 3–5 business days via tracked standard delivery. International orders ship within 1–2 business days and arrive in 7–21 business days depending on destination.

Do you ship internationally?

Yes. We ship to most countries worldwide. International shipping rates are calculated at checkout. Customers are responsible for any import duties or taxes applicable in their country.

Is UK delivery free?

Yes — all UK orders include free tracked delivery, regardless of order size.

How do I track my order?

You'll receive a tracking number by email once your order has been dispatched. If you haven't received tracking details within 2 business days, email us at hello@shopshpry.com.

Returns & Guarantee

What is your returns policy?

We offer a 30-day money-back guarantee. If you're not satisfied with your purchase for any reason, contact us within 30 days of delivery and we'll process a full refund. No lengthy returns process — we trust our customers.

How do I request a refund?

Email hello@shopshpry.com with your order number and we'll handle it within 24 hours. You don't need to return the product.

Still have a question?

Email us at hello@shopshpry.com and we'll get back to you within 24 hours.